Datapak Services Signs Multi-year Agreement with Major Entertainment Company
Posted 04/13/2009HOWELL, Mich., April 13, 2009 - Datapak Services Corporation, the leading provider of direct marketing and fulfillment solutions, today announced the recent signing of a multi-year agreement with a major entertainment company, in which Datapak Services will provide banking, customer service and fulfillment services for the company's official online store. Terms of the agreement were not disclosed.
Nearly 20,000 SKUs will be managed by Datapak and the company will process all products purchased on the online store in real time through its proprietary order processing and banking systems. Datapak’s Contact Center will be the primary provider of customer service for all orders placed on the online store, and the company will pack and ship all orders for physical products from its Webberville, Mich. facility.
"Datapak is committed to providing excellence in customer service and program execution, as well as cutting-edge solutions to its partners,” said Frank D. Kinney, Chief Financial Officer of Datapak Services Corporation. “The recognition of our capabilities will allow our new client to better serve its e-commerce customers and provide a flawless customer experience from the time they place an order to the time they receive it."
Products offered on the major entertainment company’s online store include: home video DVD, Blu-ray, interactive entertainment/video games, official merchandise, digital distribution, and direct-to-DVD production.
About Datapak Services Corporation
Datapak Services Corporation is a leading marketing and fulfillment solutions company, offering technology-driven services to its customers for over 20 years. Its unique, full-service approach provides clients with innovative solutions for direct-to-consumer, e-commerce and retail programs including: fulfillment and distribution; manufacturing on demand services; merchant banking; marketing and creative services; Internet services such as e-mail distribution and Web hosting; customer service; account management; and campaign reporting and analytics. A turnkey, fully integrated operation, Datapak processes orders and provides critical campaign reports all in real-time. Datapak serves leading marketers in a variety of industries including: beauty; health and fitness; music and video entertainment; household items; and others.