About Us

Over 20 Years of Experience in Order Fulfillment

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Datapak Services Corporation is a leading marketing and order fulfillment solutions company, offering technology-driven services to its customers for over 20 years. A turnkey, fully integrated operation, Datapak processes orders and provides critical campaign reports all in real-time.

Products and Services include order fulfillment and distribution; inventory management; order management; manufacturing on demand services; merchant banking; customer service; account management; campaign reporting and analytics; marketing and creative services; and Internet services such as e-mail distribution and Web hosting.
Client Verticals include eCommerce, Retail, Direct Response Television and Multi Channel Marketers

Datapak has the following certifications:

PCI Level 1 Compliance
SAS 70 II for data compliance
Thawte SSL Certification for all client Web sites managed by Datapak
FDA Registered

Quick Facts:

In the last five years, Datapak has processed approximately 12 million orders worth nearly $1 billion in client sales.
Datapak occupies approximately 250,000 square feet of warehouse space. That's equivalent to over 5 football fields!
In 2008, Datapak Customer Service helped drive nearly $10 million in incremental revenue for its clients.
40% of Datapak's business is eCommerce related.
Datapak begins fulfilling a client's order within 5 minutes of its receipt (real-time processing).
Datapak ships 99% of its orders within 24 hours of receiving them.

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Company Milestones

2008

Datapak opens its 155,000 square foot Webberville, Mich. warehouse
Datapak's Customer Service Team generates nearly $10 million in incremental revenue for clients.

2007

Datapak receives 3.1 million inbound phone calls, 39% of which generate client orders.
Datapak launches Dataview – its real-time online campaign reporting tool.

2006

Datapak launches true, real-time order processing.
Datapak moves its World Headquarters to Howell, Mich.

2005

Datapak processes $300 million in banking transactions & fulfills 4 million orders consisting of over 19 million items.
Datapak's sister company – Forward Information Technologies – is formed.

2002